Data Migration Lead

(August 2021 - Present)

• First dedicated migration engineer for the Curo practice management product
• Responsible for entire migration lifecycle, from initial data collection to final go-live migration
• Developing new processes and workflows to automate and streamline data migrations
• Hiring and training a migration team to scale with the product

Data Migration Engineering Manager

(December 2020 - August 2021)

• Oversaw a team of eight data migration engineers responsible for migrating customers into Filevine's database
• Responsible for hiring, training, and supporting my team
• Customer escalation resolution

Senior Data Migration Engineer

(December 2019 - December 2020)

• Complex, enterprise client projects
• Discovery and mapping of client legacy data, often from multiple sources that did not communicate
• Transformating data (via complicated joins, subqueries, etc) into Filevine's standard import schema
• Maintainence and upkeep of a library of stored procs designed to reduce repetitive workload
• Project oversight and timeline management, responsible for delivery within time alloted by customer's sales agreement

Data Migration Engineering

(July 2018 - November 2019)

• Initial discovery of client's legacy data
• Mapping data from legacy to destination
• SQL scripting of legacy databases into Filevine' import schema

Data Migration Project Manager

(April 2018 - July 2018)

• Responsible for project kick-off and project scoping for sales department
• Managing client databases and uploading them
• Monitoring timeline to ensure timely project delivery

Implementation Consultant

(October 2017 - April 2018)

• Guiding SMB/MM law firms through their transition to Filevine
• Manage entire on-boarding process to ensure a successful launch with each new firm
• Provided customer support, resolved implementation roadblocks, oversaw firm-wide training and system setup
• Responsible for 25-50 law firm implementations at any given time

Customer Account Manager

(April 2016 - January 2017)

• Outdoor gear sales specializing in climbing, biking, skiing, and camping
• Managed a client book of 2,000 customers and provided each with personalized service
• Performed 65 outbound calls a day split between existing and potential new customers

Inbound Chat Gearhead

(October 2015 - April 2016)

• Answered inbound chat inquiries from customers
• Provided customer support, resolved problems, answered questions
• Facilitated sales of outdoor gear

Front Desk Employee

(April 2015 - October 2015)

• Customer service: answered questions, phones, toured the gym to new customers
• Sales: sold memberships once customers had the chance to experience our service
• Monitored the floor for safety issues and taught lessons on belaying/climbing

Head Routesetter - Outdoor Recreation Dept

(August 2014 - May 2016)

• Oversaw routesetting proceedures for Bishop Climbing Wall
• Set, graded, and maintained climbs currently at the wall
• Ongoing wall maintenance
• Oversaw other route setters and organized guest setters
• Helped plan and execute bi-annual climbing comps

ICC Board Member and Club President

(January 2015 - December 2015)

• Helped governed the Inner-Club Council as a board member
• President of Climbing Club and Ultimate Frisbee Club: 150 and 30 members respectively
• Managed a budget for two separate campus organizations